The surgery will be closed from 12:30pm on Wednesday 25th April for training.

Occasionally the Surgery will be closed on a Wednesday afternoon from 12:30pm for Clinical Training to take place.  If you call during these times your call will be diverted to the Out of Hours service.

When the practice is closed please call the Out of Hours Service on 01446 729562 for urgent medical attention.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency


We are pleased to announce that Nuffield Healthcare will now be offering private consulting rooms and physiotherapy facilities within the Health Centre (please see our Clinics & Services)


You can now use the internet to book appointments and request repeat prescriptions on-line


Please contact your Surgery to register for your on-line account


You are now able to order your repeat medication with your on-line account



bp_meter_readingDid you know that we now have a self-checking Blood Pressure Monitoring Machine which is situated in the waiting area. Please ask at the Front Reception Desk for Assistance.



All our consultations for doctors and nurses are by appointment only. We endeavour to provide you with the choice of booking an appointment most appropriate to your needs.

When you need to see a doctor during weekdays, please phone the surgery as early in the day as possible and you will be given an appointment to attend within 24 hours. Please note: for more than 70% of our GP consultations we have allowed a generous 15 minutes’ allocation. The remainder are the more standard 10 minute appointments. Nurse appointments can be booked in multiples of 15 minutes to create longer appointments if required.



On-line Appointments

To register for online booking of appointments you must first register your details with the surgery.  Please ask for the on-line registration form at reception, or you can download the form below.  You will also need to provide identification, preferably photo ID (e.g. driving licence or passport).  When you have done this you will then be provided with details of how to set up your account.

Your personal details are protected using the highest standards of internet security, although it is your responsibility to keep your log-in details safe.

Using this new internet service you will be able to book an appointment online.  You will get confirmation back immediately so there will be no need to re-confirm by telephone.  Just please arrive promptly on the day.  You can also view any appointments that you have already made or cancel an existing appointment if necessary.

If you have any further enquiries please ask at reception or have a look at the FAQ document below.

MHOL Patient FAQ’s

MHOL Request Form


Home Visits

Doctor's bagIf possible please try to telephone reception before 10am if you require a home visit.

A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

House visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Centre.


Telephone Advice

If you require telephone advice from either a doctor or practice nurse, please give as much information as possible to the receptionist and your call will be returned. However, if you do have a genuine emergency please tell the medical receptionists who will transfer you to a doctor.