Cowbridge: 01446 772383

Llantwit Major: 01446 794080

St Athan: 01446 751751

Latest News

Please note that there is currently a national shortage of the Pneumococcal vaccination. This vaccine is recommended for indivduals over the age of 65 years.  When stock of these vaccinations is received, priority will be offered to those in clinical risk groups.

Flu Vaccination Clinics 2018/19
For details of our vaccination clinics and eligibility, please check below for further information.

 

Booking an Appointment

All our consultations are by appointment only.

Our Reception Team will need to ask you some basic questions about your health in order to ensure that you get the care you need in the most appropriate and convenient way. All of the Reception Team have been trained to ask such questions and any information you provide will be treated with the utmost confidentiality.

When you need to see a member of the Practice Team, please phone the surgery as early in the day as possible and you will be given the next available appointment with the most appropriate clinician, dependent on your particular needs.

On-line Appointments

Using My Health Online (MHOL) you will be able to:

Book an appointment online (you will get confirmation back immediately so there will be no need to re-confirm by telephone)

View any appointments that you have already made

Cancel an existing appointment if necessary.

Request repeat prescriptions

Update personal information

To register for My Health Online please ask for a registration form at reception, or you can download the form below and return it to the Practice.  You will need to provide identification, preferably photo ID (e.g. driving licence or passport).  When you have done this you will be provided with details of how to set up your account.

Please be assured your personal details are protected using the highest standards of internet security, although it is your responsibility to keep your log-in details safe.

If you have any further enquiries please ask at Reception or have a look at the MHOL website and FAQ document below:

MHOL Patient FAQ’s

MHOL Request Form

http://www.myhealthonline-inps2.wales.nhs.uk

If you are having difficulties with your MHOL account please have a look at the following guidance

http://help.visionhealth.co.uk/My_Health_Online_Patient_Help_Centre/Content/Home.htm

House Visits

Doctor's bag

House visits are generally only available for patients who are housebound because of illness or disability.

Please remember the practice has much better facilities for examining and treating patients at the Health Centre.

If a House visit is genuinely necessary, please try to telephone reception before 10am, giving as much information as possible regarding the situation and your concern to the Reception Team.

A member of the Practice Team may phone you back either:

• for more information

• to give you telephone advice

• to advise you who will be attending from the Practice Clinical Team

• or if deemed necessary, for you to contact Emergency Services.

Telephone Consultations

The Practice does not currently offer telephone consultations with any members of the Practice Clinical Team.

Fit Note

If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of statutory sick pay.

It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a ‘Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.

The ‘fit note’ was introduced on 6 April 2010. With your employer’s support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.

For more information see the DirectGov website

Contact Information

Cowbridge

Western Vale Family Practice

Cowbridge Health Centre

The Broad Shoard

Cowbridge

CF71 7DA

Tel. 01446 772383

Llantwit Major

The Clinic

Boverton Road

Llantwit Major

CF61 1XZ

Tel. 011446 794080

St Athan

The Surgery

The Square

St Athan

Barry

CF62 4PF

Tel. 011446 751751

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