Cowbridge: 01446 772383

Llantwit Major: 01446 794080

St Athan: 01446 751751

Latest News

New Telephone lines installed -Wednesday 13 November

We will be having new telephone lines installed on Wednesday 13 November, in St Athan and Llantwit. If you have any problems contacting the surgery during this time please telephone Cowbridge on 01446 772383.

New Physiotherapy Service

From Monday 18 November, patients will be able to book in directly (without needing to see a GP first) with a Physiotherapist and be seen at Cowbridge Health Centre, or Llantwit Major & Coastal Vale Medical Practice (formerly Eryl). This service is for patients age 18+ with Soft tissue injuries, arthritis, joint pain, ligament or muscle injury, spinal pain and sciatica. The physiotherapist can also make recommendations regarding pain relief and fit notes-where appropriate. Please ask one of the Reception Team for more information.

Flu Vaccinations

Book your appointment via the Reception Team now. Not sure if you are eligible? See our Flu Vaccinations page.

Vaccinations

Are you up to date with all your NHS vaccinations? View a checklist of the vaccines that are routinely offered to everyone in the UK for free on the NHS, and the ages at which they should ideally be given www.nhsdirect.wales.nhs.uk/LiveWell/Vaccinations

New Long Term (Chronic) Condition / Medication Review Process

From 1 October we are rolling out a new system where patients have a single annual review in the month of their birthday, with the most appropriate member of our practice clinical team.

This “one stop shop” will include a review of any medicines prescribed, as well as any specific checks relating to any long term conditions you may have (eg diabetes, asthma, high blood pressure, etc). Carried out by one of our Practice Pharmacists or Practice Nurses, it is a chance to check that your medicines are the best ones for you. It is also an opportunity to ask any questions you might have about your health or your medications. In the first year, this may result in some people being recalled slightly earlier than they were expecting to allow us to synchronise review dates with months of birth.

You will receive a letter in the month of your Birthday, advising you specifically on the appointment(s) that you need to make for your review and who these should be booked with. We hope that you will find this new process more efficient and convenient.

Practice Prescribing Policy for Benzodiazepines and Z-drugs

With immediate effect GPs, Nurses, and Pharmacists in Western Vale Family Practice will only prescribe hypnotics and anxiolytics (benzodiazepines and z-drugs) in line with national and locally developed guidelines. Please see our Practice Policy for more information:

Practice Prescribing Policy for Benzodiazepines and Zdrugs

Veterans

We’re calling on veterans to tell us that they’ve served in the armed forces so that we can best support their care needs. Please see our Veterans page on our website for more info Veterans

 

 

 

 

 

 

 

About our Practice

The Doctors and staff at Western Vale Family Practice are proud to offer high standards of patient-centred healthcare. We are a friendly, caring and forward thinking Practice. We provide quality services to a patient population of  nearly 11,000 patients across the Western Vale of Glamorgan. We also undertake the vocational training of General Practitioners and Medical Students.

Our main site, which is also our administration centre, is in the purpose developed Health Centre in Cowbridge and we have branch surgeries in Llantwit Major Health Centre and St Athan.

We offer a range of NHS and private services in the Practice via our multidisciplinary and highly skilled team. We currently have five GP Partners, three Salaried GPs, two Nurse Practitioners, a Practice Nurse, a Nursing Assistant (Carer and Memory Champion), two Practice Pharmacists and a Mental Health worker. We also employ around 20 members of staff across Management, Administrative and Reception areas.

Western Vale Family Practice is a non limited Partnership owned by Drs McGovern, Wilkinson, Coleman, Davies and Cleland.

We are contracted to provide Primary Medical Services by Cardiff and Vale University Health Board. Further details about Primary Medical Services in the area can be obtained from: www.cardiffandvaleuhb.wales.nhs.uk

 

Practice Leaflet

Please see our downloadable Practice Leaflet which has recently been updated.

You will  find a wealth of up to date health-related information across our website. Please have a look around and provide us with feedback if you cant find what you are looking for.

As a Practice we have much to be proud of:

-we will soon be offering a Community Memory clinic and are active participants of Dementia Friendly Cowbridge and will be supporting  Dementia Friendly Llantwit Major.

-we have recently been given silver accreditation via the Vale Local Authority for the support we provide Carers.

-we actively support children’s wellbeing in the local community, through sponsorship of kits for the Cowbridge Mini and Junior Rugby Team, the St Athan Saints junior football team and Llantwit Major under 7 girls football team.

Values

The GP Practice is the first point of contact for healthcare for most people. The aim is to provide an easily accessible route to care, whatever the patient’s problem. Since we often care for people and their families over extended periods of time, the relationship between patient, the Doctors and staff in the Practice is particularly important. Our staff at all times are expected to behave in accordance with the Practice values, demonstrating commitment to the delivery of a high quality service to our patients. Our values are:

-We Care, Respect and treat our patients and colleagues with Kindness;
-We Trust one another;
-We take Personal Responsibility and act with Honesty.

As a Practice, we aim to ensure that staff are appropriately trained and confident in the work they do and we provide opportunities to continuously learn, develop, gain job satisfaction and reach their full potential.

In return, we ask that patients:

-Mutually Respect the Clinicians and Practice staff. We operate a zero tolerance policy, which means that we have a right to care for others without fear of being verbally or physically abused. We will take action if someone is treated in a threatening, abusive or violent way, this may result in extreme cases in the police being contacted and/or patients being removed from the Practice list

-Take Personal Responsibility to inform the Practice if you or your loved one are unable to attend an appointment, or if there are any changes in personal circumstances which may impact on general health

-Provide Feedback directly to us if you have any helpful comments or suggestions about the practice and the services on offer, so that  we can continuously  learn and develop. Send us your comments or suggestions. If you would like to raise a concern or make a formal complaint please see Complaints Procedure

For more information please see our Patient Charter

 

 

 

Contact Information

Cowbridge

Western Vale Family Practice

Cowbridge Health Centre

The Broad Shoard

Cowbridge

CF71 7DA

Tel. 01446 772383

Llantwit Major

The Clinic

Boverton Road

Llantwit Major

CF61 1XZ

Tel. 01446 794080

St Athan

The Surgery

The Square

St Athan

Barry

CF62 4PF

Tel. 011446 751751

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