Western Vale Family Practice is committed to providing a safe and comfortable environment and strives to achieve good practice at all times.
All patients are entitled to have a chaperone present during any consultation, examination or procedure. A chaperone may be necessary during any intimate examination; this is to safeguard both the clinician and you, the patient.
Where a chaperone is not available, the clinician will ask you to make an appointment and request the presence of a chaperone at the time of booking.
We only use clinical staff as chaperones, as they have had the appropriate training and have knowledge of the examination or procedure you may be undergoing.
Family and friends are not permitted to act as chaperones as they do not have the knowledge required nor have they had the necessary training.
Should you have any questions, please speak to the Receptionist or Reception Manager.