Cowbridge: 01446 772383

Llantwit Major: 01446 794080

St Athan: 01446 751751

Latest News

New Telephone lines installed -Wednesday 13 November

We will be having new telephone lines installed on Wednesday 13 November, in St Athan and Llantwit. If you have any problems contacting the surgery during this time please telephone Cowbridge on 01446 772383.

New Physiotherapy Service

From Monday 18 November, patients will be able to book in directly (without needing to see a GP first) with a Physiotherapist and be seen at Cowbridge Health Centre, or Llantwit Major & Coastal Vale Medical Practice (formerly Eryl). This service is for patients age 18+ with Soft tissue injuries, arthritis, joint pain, ligament or muscle injury, spinal pain and sciatica. The physiotherapist can also make recommendations regarding pain relief and fit notes-where appropriate. Please ask one of the Reception Team for more information.

Flu Vaccinations

Book your appointment via the Reception Team now. Not sure if you are eligible? See our Flu Vaccinations page.

Vaccinations

Are you up to date with all your NHS vaccinations? View a checklist of the vaccines that are routinely offered to everyone in the UK for free on the NHS, and the ages at which they should ideally be given www.nhsdirect.wales.nhs.uk/LiveWell/Vaccinations

New Long Term (Chronic) Condition / Medication Review Process

From 1 October we are rolling out a new system where patients have a single annual review in the month of their birthday, with the most appropriate member of our practice clinical team.

This “one stop shop” will include a review of any medicines prescribed, as well as any specific checks relating to any long term conditions you may have (eg diabetes, asthma, high blood pressure, etc). Carried out by one of our Practice Pharmacists or Practice Nurses, it is a chance to check that your medicines are the best ones for you. It is also an opportunity to ask any questions you might have about your health or your medications. In the first year, this may result in some people being recalled slightly earlier than they were expecting to allow us to synchronise review dates with months of birth.

You will receive a letter in the month of your Birthday, advising you specifically on the appointment(s) that you need to make for your review and who these should be booked with. We hope that you will find this new process more efficient and convenient.

Practice Prescribing Policy for Benzodiazepines and Z-drugs

With immediate effect GPs, Nurses, and Pharmacists in Western Vale Family Practice will only prescribe hypnotics and anxiolytics (benzodiazepines and z-drugs) in line with national and locally developed guidelines. Please see our Practice Policy for more information:

Practice Prescribing Policy for Benzodiazepines and Zdrugs

Veterans

We’re calling on veterans to tell us that they’ve served in the armed forces so that we can best support their care needs. Please see our Veterans page on our website for more info Veterans

 

 

 

 

 

 

 

Repeat Prescriptions

If you have repeat medication on a regular basis, we would ask that you carefully read the slip that is attached to your prescription, as it will contain important information for your attention. It is important that repeat medication is regularly reviewed by a clinician therefore you will be required to attend for regular medication reviews, if your repeat prescription issues are at their maximum your clinician will indicate on your repeat request slip that an appointment is due.

When you are due your next prescription, please bring or post your request to us (this may be done not more than 10 days before your next issue is due).

Please allow us 48 hours to get your prescription ready for you to collect.

The surgery is not open on weekends and Bank Holidays. Please make sure you have a supply of your regular medication during this time. If you do run out and cannot wait until the Practice reopens, please discuss your medication needs with your local Pharmacy or contact the Out of Hours Service on 01446 729562

Please note, we are unable to take requests over the telephone.

On-line Repeat Prescriptions

Using My Health Online (MHOL) you will be able to:

Book, view and cancel an appointment online (you will get confirmation back immediately so there will be no need to re-confirm by telephone)

View a summary of your medical records which will include your current medication, immunisation history and allergies.

Request repeat prescriptions

Update personal information

To register for My Health on Line please ask for a registration form at reception, or you can download the form below and return it to the Practice.  You will need to provide identification, preferably photo ID (e.g. driving license or passport).  When you have done this you will be provided with details of how to set up your account. Please be assured your personal details are protected using the highest standards of internet security, although it is your responsibility to keep your log-in details safe.

If you have any further enquiries please ask at Reception or have a look at the MHOL website and FAQ document below:

MHOL Patient FAQ’s

MHOL Request Form

http://www.myhealthonline-inps2.wales.nhs.uk

If you are having difficulties with your MHOL account please have a look at the following guidance

http://help.visionhealth.co.uk/My_Health_Online_Patient_Help_Centre/Content/Home.htm

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New Long Term (Chronic) Condition / Medication Review Process

From 1 October 2019 we are rolling out a new system where patients have a single annual review in the month of their birthday, with the most appropriate member of our practice clinical team.

This “one stop shop” will include a review of any medicines prescribed, as well as any specific checks relating to any long term conditions you may have (eg diabetes, asthma, high blood pressure, etc). Carried out by one of our Practice Pharmacists or Practice Nurses, it is a chance to check that your medicines are the best ones for you. It is also an opportunity to ask any questions you might have about your health or your medications. In the first year this may result in some people being recalled slightly earlier than they were expecting, to allow us to synchronise review dates with months of birth.

You will receive a letter in the month of your Birthday, advising you specifically on the appointment(s) that you need to make for your review and who these should be booked with. We hope that you will find this new process more efficient and convenient.

Practice Prescribing Policy for Benzodiazepines and Z-drugs

With immediate effect GPs, Nurses, and Pharmacists in this practice will prescribe hypnotics and anxiolytics (benzodiazepines and z-drugs) in line with national and locally developed guidelines. Please see our Practice Policy for more information:

Practice Prescribing Policy for Benzodiazepines and Zdrugs

Pregabalin and Gabapentin Prescription Changes

As of 1 April 2019, Pregabalin and Gabapentin (Lyrica, Alzain, Neurontin) have been reclassified as controlled drugs. 

Your GP and local pharmacy will ensure you continue to get the medicines you need, but there are some changes to the rules:

Only up to 30 days’ supply is normally allowed on one prescription.

-You must collect medicines from the pharmacy within 28 days of the date on the prescription (which is not always the date the prescription was signed).

-Any medicine ‘owed’ to you by the pharmacy must also be collected by that date.

-All patients will need to request and collect repeat prescriptions each month from their GP practice. It will no longer be possible to get your medicine from the pharmacy using repeat or ‘batch’ dispensing.

-You or your representative will need to sign and show proof of identity at the pharmacy to be able to collect your medicine.

Please remember to order your medicine in good time.


Contact Information

Cowbridge

Western Vale Family Practice

Cowbridge Health Centre

The Broad Shoard

Cowbridge

CF71 7DA

Tel. 01446 772383

Llantwit Major

The Clinic

Boverton Road

Llantwit Major

CF61 1XZ

Tel. 01446 794080

St Athan

The Surgery

The Square

St Athan

Barry

CF62 4PF

Tel. 011446 751751

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