Cowbridge: 01446 772383

Llantwit Major: 01446 794080

St Athan: 01446 751751

Latest News

Easter

The Practice will be closed on the 19 & 22 April for the Easter Bank Holiday. Please order your prescriptions early. For advice and support during this time please visit When We Are Closed

Carers Panels 7 May & 2 July 2019

Would you like to influence and help shape services and support for unpaid Carers? See the Carers page for information on how.

Pregabalin and Gabapentin Prescriptions

As of 1 April Pregabalin and Gabapentin are to be reclassified as a controlled drugs.  Please see the Prescriptions tab for more information.

Youth Information Page

Have a look at our new youth page and leave us some feedback on what should be included. SeeYouth Information (13-17)

Free NHS Courses in Cowbridge

Do you want to take control of your Pain? Are you living with Diabetes? Free NHS Courses available this Summer with the Education Programme for Patients @ Western Vale Family Practice, Cowbridge. See home page for more info.

Practice Leaflet

We have recently updated our Practice Leaflet. Please see Practice Leaflet

 

 

 

 

 

 

Sensory Loss

Are you or your loved one blind, partially sighted, deaf or hard of hearing?

TELL doctors, nurses,  and other health professionals how you want staff to communicate with you. We will ensure that you are provided with information in an accessible format. Please contact the Practice either by telephone or e-mail admin.w97052@wales.nhs.uk

ASK to receive information in an accessible format including British Sign Language (BSL), large print, audio, electronic or Braille;

SHARE your feedback or formal concerns with us if the information you receive is not accessible to you.

Accessible Information Standard Leaflet with BSL and English

Portable Hearing Loop – There is a portable hearing loop available in all of our sites for patients to use.

Interpretation Services – There are a range of communication support services available to meet the needs of service users who may have a sensory impairment. These include British Sign Language (BSL), and Deaf blind interpretation. Interpretation and translation services are provided by Wales Interpretation and Translation Services – WITS.  We would be grateful of as much ntice as possible if you require an interpreter.

On-line Appointments

Using My Health Online (MHOL) you will be able to:

Book, view and cancel an appointment online (you will get confirmation back immediately so there will be no need to re-confirm by telephone)

View a summary of your medical records which will include your current medication, immunisation history and allergies.

Request repeat prescriptions

Update personal information

To register for My Health Online please ask for a registration form at reception, or you can download the form below and return it to the Practice.  You will need to provide identification, preferably photo ID (e.g. driving licence or passport).  When you have done this you will be provided with details of how to set up your account.Please be assured your personal details are protected using the highest standards of internet security, although it is your responsibility to keep your log-in details safe.If you have any further enquiries please ask at Reception or have a look at the MHOL website and FAQ document below:

MHOL Patient FAQ’sMHOL Request Form

http://www.myhealthonline-inps2.wales.nhs.uk

If you are having difficulties with your MHOL account please have a look at the following guidance

http://help.visionhealth.co.uk/My_Health_Online_Patient_Help_Centre/Content/Home.htm

Further advice, information and support for sensory loss can be sourced from:

*Action on Hearing Loss Cymru (https://www.actiononhearingloss.org.uk/about-us/our-work-across-the-uk/wales/)

*RNIB Cymru (https://www.rnib.org.uk/wales-cymru-1)

*Deafblind Cymru (https://deafblind.org.uk/about-us/deafblind-cymru/)

*Wales Council for the Blind (http://www.wcb-ccd.org.uk/)

*Wales Council for Deaf People (http://www.wcdeaf.org.uk/)

*National Deaf Children’s Society Cymru (https://www.ndcs.org.uk/wales)

Welsh Ambulance Service

The Welsh Ambulance Service have set up services for those that are deaf and hard of hearing.  Click the link below to find out how you can contact the Welsh Ambulance Service, if there is an emergency.  You can also read about a Medical Information card which can help share important information with ambulance service staff.

http://www.ambulance.wales.nhs.uk/Default.aspx?pageId=230&lan=en

Contact Information

Cowbridge

Western Vale Family Practice

Cowbridge Health Centre

The Broad Shoard

Cowbridge

CF71 7DA

Tel. 01446 772383

Llantwit Major

The Clinic

Boverton Road

Llantwit Major

CF61 1XZ

Tel. 011446 794080

St Athan

The Surgery

The Square

St Athan

Barry

CF62 4PF

Tel. 011446 751751

QUICK LINKS