Cowbridge: 01446 772383

Llantwit Major: 01446 794080

St Athan: 01446 751751

Latest News

 

Monday 26 August

The Practice will be closed on Bank Holiday Monday. For advice and guidance see When we are closed page

Practice Prescribing Policy for Benzodiazepines and Z-drugs

With immediate effect GPs, Nurses, and Pharmacists in Western Vale Family Practice will only prescribe hypnotics and anxiolytics (benzodiazepines and z-drugs) in line with national and locally developed guidelines. Please see our Practice Policy for more information:

Practice Prescribing Policy for Benzodiazepines and Zdrugs

New Practice Staff

Welcome to Rachel Brace, Practice Pharmacist, Nicci Underhill, Nurse Practitioner and Rachel Guyatt, Mental Health Worker, who have recently joined our Practice Team. They are all very experienced and skilled professionals who will make a positive addition to the Western Vale Family Practice Team.

Veterans

We’re calling on veterans to tell us that they’ve served in the armed forces so that we can best support their care needs. Please see our Veterans page on our website for more info Veterans

 

 

 

 

 

 

 

Sensory Loss

Are you or your loved one blind, partially sighted, deaf or hard of hearing?

TELL doctors, nurses,  and other health professionals how you want staff to communicate with you. We will ensure that you are provided with information in an accessible format. Please contact the Practice either by telephone or e-mail admin.w97052@wales.nhs.uk

ASK to receive information in an accessible format including British Sign Language (BSL), large print, audio, electronic or Braille;

SHARE your feedback or formal concerns with us if the information you receive is not accessible to you.

Accessible Information Standard Leaflet with BSL and English

Portable Hearing Loop – There is a portable hearing loop available in all of our sites for patients to use.

Interpretation Services – There are a range of communication support services available to meet the needs of service users who may have a sensory impairment. These include British Sign Language (BSL), and Deaf blind interpretation. Interpretation and translation services are provided by Wales Interpretation and Translation Services – WITS.  We would be grateful of as much ntice as possible if you require an interpreter.

On-line Appointments

Using My Health Online (MHOL) you will be able to:

Book, view and cancel an appointment online (you will get confirmation back immediately so there will be no need to re-confirm by telephone)

View a summary of your medical records which will include your current medication, immunisation history and allergies.

Request repeat prescriptions

Update personal information

To register for My Health Online please ask for a registration form at reception, or you can download the form below and return it to the Practice.  You will need to provide identification, preferably photo ID (e.g. driving licence or passport).  When you have done this you will be provided with details of how to set up your account.Please be assured your personal details are protected using the highest standards of internet security, although it is your responsibility to keep your log-in details safe.If you have any further enquiries please ask at Reception or have a look at the MHOL website and FAQ document below:

MHOL Patient FAQ’sMHOL Request Form

http://www.myhealthonline-inps2.wales.nhs.uk

If you are having difficulties with your MHOL account please have a look at the following guidance

http://help.visionhealth.co.uk/My_Health_Online_Patient_Help_Centre/Content/Home.htm

Further advice, information and support for sensory loss can be sourced from:

*Action on Hearing Loss Cymru (https://www.actiononhearingloss.org.uk/about-us/our-work-across-the-uk/wales/)

*RNIB Cymru (https://www.rnib.org.uk/wales-cymru-1)

*Deafblind Cymru (https://deafblind.org.uk/about-us/deafblind-cymru/)

*Wales Council for the Blind (http://www.wcb-ccd.org.uk/)

*Wales Council for Deaf People (http://www.wcdeaf.org.uk/)

*National Deaf Children’s Society Cymru (https://www.ndcs.org.uk/wales)

Welsh Ambulance Service

The Welsh Ambulance Service have set up services for those that are deaf and hard of hearing.  Click the link below to find out how you can contact the Welsh Ambulance Service, if there is an emergency.  You can also read about a Medical Information card which can help share important information with ambulance service staff.

http://www.ambulance.wales.nhs.uk/Default.aspx?pageId=230&lan=en

Contact Information

Cowbridge

Western Vale Family Practice

Cowbridge Health Centre

The Broad Shoard

Cowbridge

CF71 7DA

Tel. 01446 772383

Llantwit Major

The Clinic

Boverton Road

Llantwit Major

CF61 1XZ

Tel. 01446 794080

St Athan

The Surgery

The Square

St Athan

Barry

CF62 4PF

Tel. 011446 751751

QUICK LINKS