Carers Advice

You Are Not Alone

Did you know that 7 million people in the UK are carers; that’s 1 in 8 adults?

Growing numbers of people are taking on caring roles for family and friends, which can be a hugely rewarding experience, enriching relationships and bringing satisfaction and well-being. However, up to 50% of carers miss the support they need to stay mentally and physically healthy whilst caring.

It’s more important than ever to shine a spotlight on the huge contribution carers make and reach out with information and support.


Renae Crockford - Western Vale Family Practice Carers' Champion

My name is Renae Crockford and I am part of the Nursing Team at Western Vale Family Practice, I am also the Carer and Dementia (Memory) Champion.

We are very privileged to have lots of support available in the Vale and it’s part of my job to connect patients and their carers with these services. There really is something for everyone!

At Western Vale Family Practice, we pride ourselves on providing excellent support to our patients, and through my role I can take time to listen and understand your particular needs, signpost you to the support that is available, and help you to engage in local clubs and groups, potentially meeting others in similar situations.

If you ever feel that you need specific guidance or support as a carer and you are a patient at Western Vale Family Practice, please feel free to arrange an appointment with me. Appointments can be made at Cowbridge Health Centre, St Athan Surgery or Llantwit Major Clinic.

We are really proud that in November 2018, Western Vale Family Practice was the first GP surgery in the Vale to receive Silver Carers GP Accreditation for the support made available to Carers in the Western Vale.

Financial and other support for unpaid Carers

£500 Support Payment for Unpaid Carers

A payment can be made if you were receiving Carers Allowance on 31 March 2022, or if you a have claim for Carers Allowance in progress that will be backdated to 31 March 2022.

The registration process for the payment opens 16 May 2022 and will close on 15 July 2022.  If you believe you meet the conditions for a payment, please visit to complete a short registration form.  Or you can contact 01446 729592.

Your eligibility for a payment will be checked against records held by the Council and the Department for Work and Pensions.

Further details of the scheme can be found at Unpaid carer financial support scheme | GOV.WALES

If you need information or other help to support you in your caring role, you can contact the Cardiff and Vale Carers Gateway. Telephone: 029 2192 1024           



Unpaid Carers are entitled to an assessment of their needs to identify ways you can be supported in your role. If you are an adult providing unpaid care to another adult, you can contact C1V (01446 700111) for further information on this or to request an assessment, or contact Families First Advice Line (0800 0327 322) if you are a young carer or a parent/unpaid carer for a disabled child.

Contact Details can be found here:

 If you continue to experience severe financial hardship you may wish to make a claim to the Discretionary Assistance Fund (DAF): 0800 859 5924 Discretionary Assistance Fund (DAF) | GOV.WALES


If you want information or advice about your well-being – or want to know how you can help somebody else, online Information is available at www.Dewis.Wales


All of these sites offer practical advice as well as information on support and financial services that are available to you:


Carers Emergency Card

The Carer's Emergency Card (CEC) helps plan for someone to be looked after if something unexpected happens to their carer.

One of the biggest worries for carers is how the family member or friend who relies on them would cope if anything happened to their carer.

In response to this, Carers Wales has developed a new card for carers. Should an emergency or accident happen, by carrying this card it will let emergency workers and others know that someone relies on you as a carer. The card provides spaces for emergency contacts, for example family or friends who can help: Carer's Emergency Card (

Carers Cafe Poster

Are you a Young Carer?

A young carer is defined as someone under 18 who provides care on an unpaid basis for another person. The person they look after may be a parent, a brother or sister, a grandparent or other relative.

They may provide practical or physical care, help with personal care, and help with domestic tasks and/or emotional support.

There are an estimated 800,000 young carers in the UK and a recent survey in the Vale of Glamorgan indicated that 1 in 6 (16%) of pupils in primary or secondary school could be young carers.

Young carers face serious caring responsibilities. In addition to the daily tasks they complete for their parents such as housework, cooking and bathing, they live with the added pressure of school and, often, a lack of understanding from schoolmates.

For more information and guidance CLICK HERE