COVID-19 Information

Symptoms

If you are worried about symptoms of Coronavirus you should:

  • if you have symptoms you will be advised to apply for a covid test 
  • only call 111 or the Practice, if the symptom checker advises you to
  • If your symptoms do not improve after 7 days, or your symptoms deteriorate, please telephone the Practice during opening hours or CAV 24/7 0300 10 20 247 when we are closed.
  • Contact 999 for all Medical Emergencies.

Please do not attend your GP surgery, community pharmacy, or A&E department if you have any symptoms of Coronavirus to stop the spread of infection.

Please be aware that all household members must self isolate while awaiting test results see Self Isolation

Self Isolation & Treating Symptoms (Adult)

Self Isolation & Treating Symptoms (Child)

 

Advice & Information

Please click on the links below for the most up to date information:

Face Coverings

From Monday 14 September, it will become compulsory for people over  the age of 11 to wear a face covering in public indoor spaces. There will be exemptions for people who cannot wear face coverings for health or medical reasons, similar to those for public transport. You do not require a letter from the surgery to be exempt and you can download a letter or card to your mobile phone on the government site, click on the link below:

Face covering exemption letter

Welsh Government 

Includes information on local lockdowns, working, education and frequently asked questions.

Testing

Testing is not available at the surgery and can only be accessed via Test, Trace & Protect. Click here to access testing or phone 119.

Appointments

We politely ask that if your problem is not an urgent issue, you consider using the eConsult online service to provide us with detailed information that will enable us to better understand your condition and respond to you the next working day.

If your problem is more urgent, please contact the surgery on 01446 772383 and a receptionist will ask you for details and either a GP, or Nurse will contact you to assess whether they can give you advice over the telephone, or if you need to come to the surgery to be examined.

If your problem is a common condition there is a great deal of information available on our self help pages and information is also available via NHS Direct Wales.

Please be patient with our staff, we are all working extremely hard to respond and adapt to new ways of working to protect our patients and the local community. Thank you.

 

 

Community Services

Community Midwives

If you need to inform the Community Midwives that you are pregnant.

  1. Send an email to the designated email address. cav@wales.nhs.uk
  2. You will receive an automatic response with the referral form attached.
  3. You should then complete the form on –line and return it to the same email address.
  4. You will be contacted within a week by a Community Midwife who will then arrange a telephone booking appointment when you are 8-10 weeks pregnant.

Information is available on the Cardiff and Vale UHB website and the Cardiff and Vale UHB Maternity Services Facebook page.