How can we help you?
We welcome all young people to our Practice and we will respect your privacy, dignity, religious or cultural beliefs. Our mission is to help you stay physically and emotionally healthy!
So if you are feeling curious about sexual health, drugs or alcohol, sad, lonely, or feel you lack confidence and self-esteem, we can help you by ensuring you get support with;
Mental health and emotional well-being
We realise that being a Young person brings its own particular stresses and worries so ask for help when you need it, don’t struggle on your own. Come and see a member of our team and they will listen and support you. For further advice and support also see www.dewis.wales/ResourceDirectory/ViewResource.aspx?id=3941
Drugs and Alcohol
We can provide advice and support and also put you in contact with organisations like Switched On which is an information, education and advice service for anyone under the age of 25. Whether you are worried about your own experiences with substance misuse, concerned about a friend or relative, or just simply want to get their facts straight, Switched On can help young people stay informed see www.newlinkwales.org.uk/switched-on
If you want advice or help to give up smoking please make an appointment to see our Nursing team. They can help you by offering help, support and if appropriate nicotine replacement therapy. See also the specialist service from Help me Quit www.helpmequit.wales
We provide a number of sexual health services within the Practice:
-Contraception, including pills, injection implants and emergency contraception (“morning after pill”)
-Pregnancy testing and advice.
See also information from the Cardiff and Vale University Health Board who have a dedicated Sexual Health Service www.cardiffandvaleuhb.wales.nhs.uk/sexual-health
You have the right to make an attend appointments on your own (without your parents or legal guardian). We have a duty to keep anything you discuss with the Practice confidential (secret). The only time we would need to inform anyone would be if you are at serious risk of harm.
You can request to see a female or male member of staff and the receptionist will do their best to help you.
We know it can be a bit scary talking to someone about your worries so here are some top tips to help you:
-If you are worried you will forget to mention something write a list and bring it with you.
-Don’t be afraid to ask the Doctor/Nurse to explain things if you don’t understand.
-If you feel nervous bring a trusted friend or if you want to a relative with you.
If you are under 16 then you will need to contact the Practice by telephone. The Receptionist will need to ask you some basic questions, to make sure that we give you an appointment with the right person in our Practice team who will be able to help you. Everything you tell the receptionist is confidential (secret).
If you are over 16 then you can register for an online account (My Health Online) you will be able to:
-Book, view and cancel an appointment online (you will get confirmation back immediately so there will be no need to re-confirm by telephone).
-View a summary of your medical records which will include your current medication, immunisation history and allergies.
-Request repeat prescriptions
-Update personal information
To register for My Health Online please ask for a registration form at reception, or you can download the form below and return it to the Practice. You will need to provide identification, preferably photo ID (e.g passport). When you have done this you will be provided with details of how to set up your account.
Please be assured your personal details are protected using the highest standards of internet security, although it is your responsibility to keep your log-in details safe.
If you have any further enquiries please ask at Reception or have a look at the MHOL website and FAQ document below:
If you are having difficulties with your MHOL account please have a look at the following guidance
If you give your consent to something, it means you give your permission, you agree. If you are 16 years or over, you have the right to make your own decisions about your health. If you’re under 16, you can give your own consent for medical treatment (e.g. contraception like the pill) if the Doctor or Nurse thinks you are ready to make your own decisions about your health. They will chat to you about how you’re feeling and what you want. If they don’t think you’re quite ready to make decisions about your health, they will ask you to bring a parent or carer to your next appointment.
The Children’s Commissioner for Wales and Welsh Government published a really useful guide to raise awareness about children and young people’s consent in health settings. It includes practical guidance on what young people should expect from health professionals, including Nurses, Doctors and Dentists, and outlines your right to be involved in decisions about your health, health care or treatment – a right afforded to you under Article 13 of the UN Convention See www.wales.nhs.uk/sitesplus/documents/1064/Consent%20in%20healthcare.pdf
Are you a young Carer?
A Young Carer is defined as someone under 18 who provides care on an unpaid basis for another person. The person they look after may be a parent, a brother or sister, a grandparent or other relative.
They may provide practical or physical care, help with personal care, and help with domestic tasks and/or emotional support.
There are an estimated 700,000 young carers in the UK and a recent survey in the Vale of Glamorgan indicated that 1 in 12 (8%) of pupils in primary or secondary school could be young carers.
Young carers face serious caring responsibilities, in addition to the daily tasks they complete for their parents such as housework, cooking and bathing, they live with the added pressure of school and, often, a lack of understanding from schoolmates.
See our Carers page for more information.
Since August 2015 teenagers and new university students have been offered the MenACWY vaccine to improve protection against meningitis and septicaemia (blood poisoning). The MenACWY vaccine protects against four different causes of meningitis and septicaemia – Meningococcal (Men) A, C, W and Y diseases. The MenACWY vaccine is offered routinely to all young people around 13/14 years of age (school year 9) through the schools based programme.
The MenACWY vaccine should also be given to all individuals under 25 years of age who are planning to attend university for the first time or those in their first academic year at university if they have not already received the vaccine. Ideally the vaccine should be administered at least two weeks prior to starting university.
All girls aged 12 to 13 are offered HPV (human papilloma virus) vaccination as part of the NHS childhood vaccination programme. The vaccine protects against cervical cancer. It’s usually given to girls in year 8 in school. The HPV vaccine is delivered largely through secondary schools, and consists of two injections into the upper arm within a 6-24 month period.
If you have missed either of these vaccines in school, we can vaccinate you in the Practice and you are eligible to receive the vaccine up to the age of 25.