Community Services

Community Services (provided by Cardiff and Vale University Health Board)

We have a large team of professional staff who are attached to the Practice and provide services to our patients. These include District Nurses, Health Visitors, Midwives, Phlebotomists, Podiatry and the Western Vale Community Mental Health Team.

District Nurse

District Nurses care primarily for housebound patients, offering clinical care, advice and support and assessments for equipment, care packages and incontinence needs. They also provide nursing care for post-operative and terminally ill patients.

District Nurses can be contacted via the UHB Communication Hub 02920 444501 and more information on the services offered can be found on the attached leaflet.

DN Patient Information Leaflet.pdf

Health Visitor

The Health Visitor is primarily responsible for the care of young children. They are available to support parents with children up to school entry.

Health Visitors can be contacted on 01446 777040.

Phlebotomists

Phlebotomists attend Cowbridge Health Centre on a Monday, Wednesday and Friday, St Athan Surgery on Tuesday morning and Llantwit Major Clinic on Friday morning. 

Attendance is strictly by appointment, made with the Practice reception team.

Pregnancy/Midwives

Pregnancy Notification

Please follow the link below easily fill in an online pregnancy booking form.   

https://cavuhb.nhs.wales/files/maternity-services/registering-your-pregnancy-with-cardiff-and-vale-uhb-maternity/

If you have any difficulty in accessing the digital form above – please phone Maternity Services  on 029 20 745030 during office hours.

A Midwife will contact you by telephone within 1-2 weeks of you sending the completed form, to arrange your maternity booking appointment. This will include taking a full medical history to plan your maternity care.

If you have not had a response by 14 days - please contact Maternity Services on 029 20 745030.

Pregnancy Concerns

If you have any concerns during the early stages of your pregnancy (before 17 weeks) please contact the GP Practice if you are 17 weeks+ pregnant please contact the maternity assessment unit 029 20 744658

Antenatal Appointments

To change antenatal appointments call 029 20744658.

Podiatry

Cardiff and Vale University Health Board Podiatry Services, Cardiff Royal Infirmary - Helping you care for your feet

Who can access the Podiatry service?

Anyone who is resident in the Cardiff & Vale area who has a foot problem, taking into account both medical and foot health.

What foot problems do Podiatry deal with?

A wide range of foot and postural problems, from foot ulceration and in-growing toe nails to corns and the provision of orthotics (prescription foot supports) for gait problems.

What services are provided?

  • Assessment & Diagnostic Clinics – for new patients.
  • Telephone Triage Service – for some new patients.
  • Wound Clinics – for patients with foot ulcers.
  • Diabetic Screening Clinics – for diabetic patients who need advanced foot screening.
  • Vascular Screening Clinics – for patients who need advanced foot screening.
  • Nail Surgery – for patients who need part or whole nails removed under local anaesthetic.
  • Lower Limb Biomechanical Assessment & Gait Analysis – for patients with musculoskeletal problems.
  • General Podiatry Treatment Clinics – for patients who have an agreed treatment plan.
  • Home Visiting Service – for patients who are housebound.
  • In Patient Service – for patients in hospital where treatment is essential prior to discharge.
  • Education, Advice on Self Care and Sign Posting Service to Alternative Care – for those who are not eligible for NHS podiatry. 

What services do Podiatry not provide?

  • A service to cut thick or normal nails for those individuals who are healthy or a low/medium medical risk (using Podiatry Service Patient Safety Taxonomy).
  • An initial diabetic foot screening – this should be carried out at the GP Practice you are registered with.
  • Continuing foot care for individuals with minor lesions eg mild callous or mild corns.
  • Continuing routine podiatry care for in-growing toe nails or curved nails where surgery is an option.
  • Treatment to individuals who are non compliant to an agreed treatment plan.
  • Home visits for individuals who are not housebound (using Podiatry Service assessment tool).
  • School or Residential Home sessions, but individuals are treated.  You can refer yourself by completing an Eligibility Assessment Form. Your GP or other health professional such as the practice nurse can either complete the form, or send a referral letter if additional information is needed eg for patients with diabetes. Tel: 02920 335135.
  • The forms are available at Local Health Centres, Clinics and GP Practices or can be requested from the Podiatry Patient Management Centre at Cardiff Royal Infirmary.

How to access the service

Telephone: 02920 335135

By self-referring using the form below:

Self-refer podiatry form

For further information on this service, please use the link below:

Podiatry FAQs

Diabetes Walk-in clinic (9-11am), Cardiff Royal Infirmary, for all patients with diabetes and any new acute foot problem.

Patients can either self-refer or just turn up. The aim of the service is for patient with diabetes and acute foot problems to be seen earlier by Podiatry, as well as reducing unnecessary GP contacts.

West Vale Community Mental Health Team (CMHT)

How to access the service

Referrals to CMHTs are usually made by the GP, although referrals are taken from other organisations or professionals if appropriate. People who have been provided with treatment by a CMHT can self refer for a re-assessment  for up to 3 years from their discharge date.

Information for those who have been referred to a CMHT
If you have been referred to a CMHT and would like to know more about what to expect from your first appointment see this information leaflet.
 
Information for those who are currently receiving treatment from a CMHT
Further information on care and treatment can be found on this information leaflet.
 
How to contact the CMHT
Based at Barry Hospital, Colcot Road, Barry, CF62 8YH

Tel: 01446 454300

The CMHTs are open 9am – 5pm Monday to Thursday, and 9am – 4.30pm Friday

Cardiff and Vale University Health Board

Cardiff and Vale University Health Board contract with the Practice to provide Primary Care Services. Their contact details are:

By Post
Cardiff and Vale UHB Headquarters
Woodland House
Maes Y Coed Rd
Cardiff
CF14 4HH
By Phone
Tel: 029 2074 7747
 
 
 

For further information regarding Cardiff and Vale University Health Board please see http://www.cardiffandvaleuhb.wales.nhs.uk/home